Merchandise Shipping and Refund Policies
We know that you’re excited to receive your Fantasy Alive Merchandise. Because our products are produced on demand, production time means it can take 5-21 days for your product to arrive at our delivery location. Please take this shipping time into account when placing an order as a late purchase may mean waiting until the next event to receive your merchandise. You can see our schedule here.
Please don't hesitate to contact firstname.lastname@example.org with any questions you may have! We’d be happy to help.